Frequently Asked Questions
Find answers to common questions about our cybersecurity services, processes, and how we can help protect your organization.
General
What services does Red Asgard offer?
We offer comprehensive cybersecurity services including smart contract auditing, penetration testing, security consulting, blockchain security, vulnerability assessment, and 24/7 security monitoring.
How quickly can you start a security assessment?
We can typically begin security assessments within 1-2 weeks of engagement. For urgent security needs, we offer expedited services with priority scheduling.
Do you work with small businesses or only large enterprises?
We work with organizations of all sizes, from startups to Fortune 500 companies. Our services are tailored to meet the specific needs and budget of each client.
Smart Contract Auditing
How long does a smart contract audit take?
Audit duration depends on contract complexity. Simple contracts take 1-2 weeks, while complex DeFi protocols may take 4-6 weeks for thorough analysis.
What vulnerabilities do you look for in smart contracts?
We check for reentrancy attacks, overflow/underflow, access control issues, logic errors, gas optimization, and other common smart contract vulnerabilities.
Do you audit contracts on all blockchain platforms?
Yes, we audit smart contracts on Ethereum, Binance Smart Chain, Polygon, Solana, and other major blockchain platforms.
Penetration Testing
What types of penetration testing do you offer?
We offer web application, mobile application, API security, infrastructure, and social engineering penetration testing services.
How often should penetration testing be performed?
We recommend annual penetration testing at minimum, with quarterly testing for high-risk applications or after significant changes.
Do you provide remediation guidance after testing?
Yes, our reports include detailed remediation guidance, prioritized recommendations, and technical assistance for fixing identified vulnerabilities.
Security Consulting
What compliance frameworks do you help with?
We assist with SOC 2, ISO 27001, PCI DSS, HIPAA, GDPR, NIST Cybersecurity Framework, and other industry-specific compliance requirements.
Can you help build a security program from scratch?
Yes, we specialize in helping organizations build comprehensive security programs, including policy development, security architecture, and team training.
Do you provide ongoing security consulting?
We offer ongoing consulting relationships to help maintain and improve your security posture over time.
Pricing & Engagement
How do you price your services?
Pricing varies based on scope, complexity, and timeline. We provide detailed quotes after understanding your specific requirements.
Do you offer retainer agreements?
Yes, we offer retainer agreements for ongoing security services, providing cost-effective access to our expertise.
What payment terms do you offer?
We offer flexible payment terms including upfront payment, milestone-based payments, and monthly billing for ongoing services.
Support & Communication
How do you communicate findings and progress?
We provide regular status updates, detailed reports, and direct access to our security experts throughout the engagement.
What happens after a security assessment is complete?
We provide a comprehensive report, remediation guidance, and offer follow-up support to ensure vulnerabilities are properly addressed.
Do you provide emergency response services?
Yes, we offer 24/7 emergency incident response services for security breaches and critical security issues.
Still Have Questions?
Can't find the answer you're looking for? Our security experts are here to help with any questions about our services.